Manager of Claims Document Management

The Manager of Claims Document Management oversees a team whose primary responsibility is evaluating and indexing the mail, faxes, and emails that arrive in the Claims Division daily along with print production related to Claims. This includes reviewing a document to determine if it is related to an existing claim, if a new claim is required, or if it is unrelated to our division and/or organization.  The role is also responsible for work with the other departments and stakeholders to resolve unidentified document issues. The Manager ultimately manages all aspects of the document management systems that are integrated into the claims systems.  The leader will coordinate with developers and technical analysts as appropriate to ensure the team’s processes remains accurate and efficient to accommodate changing work volumes and requirements.  

• At least two years of experience in a document imaging environment
• Previous leadership experience
• Proficient with Microsoft Excel imaging software systems
• Knowledge of computer software, including Microsoft Word, Outlook, and Edge

• Fully-paid employee Medical Insurance, Dental Insurance, and Vision Insurance
• Fully-vested employer match 401(k)
• Section 125 - Flexible Spending Account
• In-house pharmacy provides employees significant savings and convenience
• Tuition Reimbursement